Why can't I see any video?
You must have RealPlayer installed on your computer in order to view the videos. If you do not have RealPlayer installed, please click here and then click on the "Download the Free RealPlayer" link.

If you have RealPlayer installed and still can't see any video, please visit this RealPlayer Help link.

Why is there no sound with my videos?
For an answer to this question, please click on this RealPlayer Help link.

Why do I get a "cannot connect" error message?
For an answer to this question, please click on this RealPlayer Help link.

How do I configure the video player to work with a firewall?
For an answer to this question, please click on this RealPlayer Help link.

Why does the video window go away when I clicked on the screen?
You have clicked away from the video window on to another window. Please check the taskbar on the bottom of your screen and click on "Oral History Videos" to bring the video window back up.